How to Have Difficult Conversations – EST

HOW TO HAVE DIFFICULT CONVERSATIONS

Emotional Strength Training for Healthcare Professionals

I’ve designed this workshop to give healthcare professionals in all settings and disciplines the skills to have tough conversations – with patients, residents, families, colleagues, and anyone else you may encounter at work.

Along with understanding what compels human behavior under stress, you’ll get a variety of tools to help everyone reach their highest potential instead of unintentionally activating fear, blame, and defensiveness.

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